Refund policy

At BASIQ™️, your comfort matters.

•⁠  ⁠Returns accepted within 7 days of delivery
•⁠  ⁠Items must be unused, unwashed, and in original packaging
•⁠  ⁠For hygiene reasons, underwear cannot be returned once opened
•⁠  ⁠Damaged or incorrect items must be reported within 24 hours with photos
•⁠  ⁠Approved refunds or exchanges are processed promptly

For support, contact BASIQ™️ through our official channels.